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General Manager | Head of Operations

  • Full Time, onsite
  • GatedTalent - Connecting Top Executive Search Firms And Executives
  • Selangor, Malaysia
Salary undisclosed

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A retail company in Malaysia is looking for an Operations Manager to be part of their team. You will play a crucial role in managing all aspects of company operations including strategic business planning, SOP improvements and financial analysis.

Main responsibilities of the Head of Operations role:


  • Oversee all aspects of the business operations and implement operational improvements to drive greater efficiency.
  • Analyse, refine and update standard operating procedures (SOPs) to ensure they remain relevant, sustainable, and impactful.
  • Tackle unforeseen challenges with immediate actions and come up with long-term strategies to mitigate future risks.
  • Evaluate and monitor financial performance to ensure that operational adjustments and SOP implementations align with and support the company’s financial goals.
  • Make strategic decisions that balance cost-efficiency with operational effectiveness, targeting for overall financial health and growth.


Job Requirements:


  • Hold a bachelor’s degree or above.
  • Min 5 years of experience in operational leadership within the retail or service industries, overseeing multiple outlets.
  • Strong leadership qualities and decision-making capabilities.
  • Exceptional problem-solving skills, proven by a history of effective operational enhancement.
  • Profound financial insight, adept in budget management, cost efficiency strategies, and financial analysis.


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Job Category: Job Type: Full Time Job Location:Selangor , Malaysia

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