Manager, Transformation Management Office

Job Summary

The role holder is responsible for steering the implementation of strategic projects and ensuring that the projects attain the anticipated benefits in alignment with the approved Strategic Plan and Business Plan.

Job Description

Project Management Methodology Compliance:

• Ensure compliance with standard project management methodologies throughout the project lifecycle.

Project Execution and Oversight:

• Coordinate and manage the execution of program activities, ensuring adherence to project plans and timelines.
• Monitor progress, track milestones, and resolve any issues or conflicts that may arise.

Stakeholder Management:

• Engage and communicate with stakeholders at various levels, including executives, clients, team members, and external partners.
• Manage stakeholder expectations, provide regular updates, and address concerns or feedback.
• Collaborate with stakeholders to obtain formal acceptance of project deliverables.

Resource Management:

• Allocate and manage project/program resources effectively, including budgets, personnel, equipment, and materials.
• Ensure optimal utilization of resources and monitor budgetary constraints.

Project Risk Management:

• Identify and assess risks associated with the project and develop strategies to mitigate them.
• Proactively monitor risks throughout the program lifecycle and implement contingency plans when necessary.
• Identify and analyze risks and issues that need to be addressed within the program.
• Execute corrective actions within the baseline program schedule and scope to ensure alignment with the targeted outcomes of Agenda 2025.

Team Leadership and Management:

• Lead and motivate cross-functional teams involved in the project.
• Define roles and responsibilities, provide guidance, and foster a collaborative and productive team environment.
• Conduct knowledge-sharing sessions with team members to ensure continuous learning and improvement.
• Provide mentorship and support to team members, encouraging professional development and skill enhancement.

Performance Monitoring and Reporting:

• Regularly monitor and evaluate program metrics, prepare progress reports, and present findings to stakeholders and senior management.
• Ensure the timely submission of project performance reports to the respective committee, highlighting key achievements, challenges, and next steps.

Continuous Improvement:

• Identify opportunities for process optimization and efficiency gains within the program.
• Implement best practices and lessons learned to enhance future program performance.

Benefit Realization:

• Ensure project benefits are identified, mapped with strategic objectives, set baselines, measure progress, take corrective actions, and report to stakeholders.

Project Change Management:

• Implement a change management process to manage modifications to project deliverables.

Corrective Actions:

• Analyze project deviations and identify root causes of issues or delays.
• Develop and implement corrective action plans to address project challenges and prevent recurrence.
• Monitor the effectiveness of corrective actions and make necessary adjustments.
• Communicate corrective action plans to relevant stakeholders and ensure alignment.

Job Requirements

• Bachelor’s degree in Business Administration / Economics / Accounting / Computer Science or any related discipline.
• PMP certification or Prince 2 is preferred.
• Minimum 5 years of experience in banking project management preferably in banking or financial institution sector.
• Excellent verbal communication and writing skills.
• Effective stakeholder management.
• Critical, analytical and strategic thinking ability.
• Strong interpersonal skills such as engagement and building relationship.