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Responsibilities
- Represents the Front Office Manager in handling guests and the public in any matter relating to the hotel’s operation.
- Cultivates and maintains a close relationship with all guests at all times to ensure they are well taken care of.
- Assists the Front Office Manager in organizing, directing and coordinating the activities of the front office in order to ensure smooth operation and proper administration of the department.
- Lead and develop all associates in the front office.
- To be conversant with the Property Management System (PMS) and to act as a person in charge in the absence of the Front Office Manager.
- Ensure that the staff adheres to the Standard Operating Procedure of the front office.
Requirement
- Relevant certification.
- Relevant experience in similar role.
- Applicants must be willing to work in Johor Bahru
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Professional development
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