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Responsibilities:

  • To work closely with the Patient Liaison Officer to ensure that all patient, stay and discharge are carried out well.
  • To maintain safety and effective security procedures for the hospital and report any suspicious activities to the Security Department immediately for further action.
  • To provide information to customers, visitors and staff regarding current hospital events and special functions and services.
  • To ensure patients and customers are being taken care of at lobby area.
  • To multi-task with reception counter as telephone operators when necessary.
  • Assisting with escorting patients at admission and discharge.
  • To maintain a harmonious and good working relationship with clinical and non-clinical staff.
  • To undertake any other duties, responsibilities and assignments which may be delegated from time to time in an efficient and responsible manner.

Requirements:

  • SPM or equivalent
  • Preferably at least 2 years with some customer service experiences
  • Good communication and customer service skills
  • Conversant in Bahasa Malaysia and English or any other language or dialect
  • Pleasant and helpful personality
  • Sincere and trustworthy

Job Type: Full-time

Benefits:

  • Maternity leave
  • Parental leave

Schedule:

  • Fixed shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Customer service: 2 years (Preferred)

Application Deadline: 11/16/2024