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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

E-Commerce Customer Support (Kota Damansara)

Salary undisclosed

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Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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In light of our business expansion, we are seeking a Customer Support Representative to join our company. As a Customer Support Representative, you will provide online support to our customers on major e-marketplaces such as Lazada and Shopee. The ideal candidate should possess excellent communication skills, strong problem-solving abilities, and a customer-first attitude.

Great career advancement and remuneration package.

JOB DESCRIPTION

  • Respond promptly and professionally to customer inquiries through email, chat, phone, and social media channels
  • Resolve customer complaints and issues in a timely and effective manner
  • Escalate complex issues to the appropriate team or supervisor when necessary
  • Keep detailed records of customer interactions and transactions
  • Provide customers with product information, recommendations, and other relevant information
  • Help customers to resolve any issues related to their orders
  • Collaborate with cross-functional teams to ensure a seamless customer experience
  • Continuously seek ways to improve the customer support process and experience

EDUCATION, EXPERIENCE & SKILLS REQUIREMENTS

  • At least 1 year of experience in a customer support role, preferably in an ecommerce company
  • Excellent written and verbal communication skills
  • Strong problem-solving skills with the ability to think on your feet
  • Ability to multitask and handle multiple inquiries simultaneously
  • Familiarity with ecommerce platforms would be an advantage
  • Ability to work independently and as part of a team
  • Availability to work flexible hours including weekends and holidays

Benefits:

  • Additional leave
  • Dental insurance
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What is your current salary and expected salary?
  • Our office is located in Kota Damansara, would you be able to commute to the office if you are selected for this job?
  • Have you worked as a Customer Support representative before, specifically providing support via live chat for platforms like Lazada or Shopee? If yes, please specify the number of years of experience.
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