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TikTok Shop - Business Analytics Specialist (Malaysia, E-Commerce)

Salary undisclosed

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About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
In this role you will be responsible for business planning for the assigned business initiatives, contributing to the success of the platform, as well as working cross functionally on strategic direction.

Responsibilities
- Be part of Malaysia TikTok Shop Category & Merchant Strategy's Special Project function, driving high importance outcomes through target setting & tracking, resource planning, allocation & tracking, data analytics, strategic research, and project management;
- Responsible for tracking, monitoring and diagnosis of current issues and proactively alerting the right stakeholders while problem solving.
- Responsible for the analytics and business planning for your assigned business initiatives, including market opportunity assessment, target setting and dissection, business progress tracking, business actions review, and hosting key meeting cadence;
- Working closely with relevant stakeholders and cross functional teams on strategic direction discussion, target alignment, business action planning, and driving the delivery of business results.

Qualifications

Minimum Qualifications
- Bachelor’s Degree or equivalent practical experience.
- Minimum 3 years of working experience in consulting/quantitatively analytical roles.
- Ability to thrive in a fast-paced environment with the ability to pivot and adapt while working towards the desired outcome.
- Great project management and proactive mindset. Past experience in ability to work and influence cross-functionally is preferred. You will need to partner with multiple internal stakeholders in realizing the desired outcome.
- Proficient in research, data analytics, and financial analysis. Able to conduct root cause analysis with both qualitative and quantitative findings. Mastery Excel-based analysis and data tools is a must.
- Strong communication skills with audiences from execution levels to managerial levels.

Preferred Qualifications
- Bonus to have E-commerce industry experience.
- Good to know SQL and python.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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