Change Manager

Scope of Work:

• Developing and leading the execution of the strategic roadmap for the Modules Change Management process.
• Ensuring all changes are documented, approved, and monitored appropriately in accordance with Change Management processes and standards.
• Communicating high risk/high impact changes to the End-to-End (E2E) CM Board for their review and approval.
• Creating a process to assess the risk and impact prior to the implementation of changes to ensure that the business is not affected by inadequately planned changes.
• Conducting periodic Post Implementation Reviews on closed changes to gauge quality.
• Updating, maintaining and publishing a Change Calendar.
• Review Change Requests and Approve or Reject them based on their adherence to documented Change Management policies.
• Creating relevant KPIs.
• Running Monthly Business Review meeting.
• Defining the end-to-end process for change management requests.
• Partnering with Capital Planning to evaluate all requests that require capital funding.
• Working with Procurement Managers to challenge the cost of proposed changes.
• Coordinating information between various teams in the organization.
• Understanding operational processes across the business.
• Reviewing new change requests from corporate and site stakeholders against existing standards.
• Provide input, document requirements, and support the design and delivery of training programs.
• Define and measure success metrics and monitor change progress.
• Identify, analyze, and prepare risk mitigation plans.

Required Skillsets and Experiences:

• Sound knowledge of change management practice with minimum 5 years of Change Management experience
• Comprehensive understanding of the change management methodology and its application to especially business application projects.
• Experience in Organisational Change Management covering stakeholder engagement, process analysis, communication planning and training is preferred.
• Excellent communication skills, a professional attitude and outstanding presentation.
• Equipped with relevant leadership skills to manage a team.
• Excellent management consultation skills and ability to manage client relationships.

Optional Experiences, Certifications, and Skillsets:

• Familiar with content management systems and documentation tools.

Note: Open for local Malaysian only