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Sales Director - Retail

  • Full Time, onsite
  • Tata Consultancy Services
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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About TCS:

A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.

Roles & Responsibilities:

  • Strong experience in Retail; must have C level connect in the Retail industry in Malaysia.
  • Lead Facilitate and partner with unit stakeholders.
  • Mentor and /or Lead solution defense presentations and provide clarity to TCS deal value drivers and other solution tenets.
  • Manage Offering identification, creation and demand creation
  • Leadership reporting, pipeline management and regular deal updates
  • Ability to critically evaluate multiple architecture options, patterns & tools
  • To work closely with the Delivery team to understand the Account and see how we can mine the Accounts
  • Achieve Growth and Incremental Revenue Targets set by the Country and Vertical
  • Develop a growth strategy for the account / new account prospects
  • Understand customer IT Roadmap and develop plans to support them
  • Focus on Thought Leadership and new lead generation.
  • Building positive relationships with customers and identifying New Business opportunities
  • Identify key staff in client companies to cultivate trust-based relationships
  • Resolve customer complaints quickly and effectively
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors
  • Collaborate with internal teams (e.g., pre -sales, horizontal, senior management) to address customers’ needs
  • Work to ensure Operational parameters with respect to revenue, collections and margins are met.
  • Thank you for your interest in this role. We will contact you if we are moving forward with your application. Thank you for your patience!