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Customer Service

  • Full Time, onsite
  • Sumitomo Bakelite Singapore Pte Ltd
  • Petaling Jaya, Malaysia
RM 3,000 - RM 4,500 / Per Mon


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  • Work closely on customers’ requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customers
  • Coordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.
  • To coordinate shipments/deliveries with forwarder/warehouse to ensure cargoes is ship out on time
  • Handle and solving customer inquiries and request promptly, accurately and professionally
  • Follow up on AR list, update weekly sales file and others reports (Sales forecast and etc) to submit to HQ
  • To perform any Adhoc assignments from time to time
  • Candidate must possess at least Diploma or Degree in any field
  • Fresh graduate / no working experience candidate / candidate with 1 to 2 years relevant working experience are encouraged to apply
  • Must able speak in Mandarin
  • Able to work under pressure and have a positive attitude
  • Pleasant and patient personality with excellent service mindset
  • Good interpersonal skill with a high level of initiative and drive
  • EPF/ SOCSO
  • Nearby public transportation - MRT TTDI
  • Normal working hours (9am - 5.30)
  • Meal & Transport Allowance
  • Excellent career growth prospect ,Good and friendly working environment
  • Health Insurance , Dental Insurance , Optical Claim
  • Salary Increment(depends to working performance)
  • Performance Bonus
  • Sick Leave
  • More than 12 annual leave days within a year
  • Maternity Leave
  • Company Activities (team building, outings, social gatherings)
  • Company Trip Staff Appreciation & Rewards
  • Unlimited Supply Pantry Food