Business Process Management Analyst
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Job Description
Business Process Management Analyst
Your Job
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
Role Overview & Primary Accountabilities:
Provide in depth knowledge of business needs and expertise in supporting and testing business processes and capabilities.
Support/Troubleshooting (specifically providing advice regarding business processes, supporting changing processes and developing training solutions and knowledge management).
Manage system risk - testing enhancements, support packs and upgrades which represent the total business processes
To ensure IT activities align to business priorities, and operational work (incidents, enhancements) are delivered in a timely fashion.
Gather, analyse and describe business requirements and their translation into functional IT requirements
Perform routine system configuration according to business needs
Continuous Improvement through standardization, cost saving and internal compliance
Ensure appropriate user access is identified and granted to business users within cluster.
Business Process Improvement/innovation - well versed in applicable business processes in KC
Works with Business Partners to finalize project proposals/business cases in conjunction with the business
Ensures all business requirements and user cases are sufficiently documented and linked to business needs
Perform user acceptance testing of delivered solutions
Deliver training sessions to cater for all abilities and all areas / levels of the business – from Basic SAP Navigation, APO and EWM to more complex business systems
Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
Responsible to act as main point of contact between the business and IT Partner team.
Stakeholder Management at various levels
Efficient in communication and coordination with In-house KC Team and core process experts on solving gaps and issues.
Ensure highest customer satisfaction.
About Us
Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Background & Education
3-5 years of applied business and process experience as a key user
5+ years of related functional business or IT experience in SAP Sales and Distribution, Supply Chain module.
Verbal and written fluency in English is mandatory
SAP Certification in one or more modules (SAP SD, MM, PP, FICO) preferred
ITSM Certification preferred
Ability to work in ANZ hours
Skills
Planning and Organizing of day to day task in a project.
On-time communication and response to stakeholders and co-workers.
Maintain user friendly approach to stakeholders and team members.
Being “Go-to” person for any kind of support.
Able to work with globally dispersed team.
Flexible in working hours and stretching if situation demands.
Work independently with minimum supervision.
Has a high commitment to quality and project deliverables.
Hungry for new learning
Able to maintain confidentiality
Good at multitasking
Stress handling and Closure orientation
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see .
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the .
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
No Relocation:
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
