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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Client Support Specialist

RM 2,000 - RM 3,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Summary

The Client Support Specialist (CSS) responds to stakeholders (corporate HR, employees, service providers ranging from GP, Dental, Optical, and Specialist Clinics or Hospital) inquiries via company communication channels (email, phone call and etc) to make sure that any challenges they are experiencing to be resolved. Client Support Specialist shall report all important stakeholders' concerns to the Client Happiness Lead for effective and prompt resolution of the stakeholders’ matters in a professional manner as required by the company.

  • Contract Role: 24 Months (renewable)
  • Rotating shift (6am to 3pm / 2pm to 11pm) including weekends and public holidays
  • 5 days work, 2 days off

Job Responsibilities:

  • Attend to and resolve large amounts of first level inbound calls, chats and emails in a timely manner
  • Attend to all incoming queries through the company’s communication channels (HealthMetrics portal and etc) from service providers or corporate clients
  • Understand the stakeholders’ needs, clarify information, investigate and conduct research for every issue that arise, and provide solutions and/or alternatives
  • Support stakeholders on operational matters that includes system training, troubleshooting support, and any relevant matters
  • Log all records of conversations (emails, chats, phone calls and etc) in our call center database or ticketing system in a comprehensible way
  • Record and escalate follow up requests, queries, and complaints to the respective CSS
  • Any tasks required by Management from time to time

Job Requirements:

  • Preferred Diploma/Bachelor's Degree in any field.
  • SPM holders and fresh graduates are encouraged to apply.
  • Fluent in English and Bahasa Malaysia, both spoken and written.
  • Proven customer support experience or experience in Customer Service is an added advantage.
  • A positive attitude, energetic approach, and self-motivation are all essential.

Benefits

  • Training provided
  • Shift allowance, Overtime, Public Holiday pay
  • Medical Benefit
  • Parking/Public Transportation reimbursement

Job Types: Contract, Temporary

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Early shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs
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