Customer Care Executive (CCE) Perodua

RM 1,500 - RM 1,500 / month

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To be responsible for making outbound calls on a daily basis using data provided.
To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.
Handling Customers & their complaints Feedback callings
Handling Appointments Managing and scheduling appointments for procedures
To convert the calls to new business leads.
To achieve agreed personal and departmental targets captured from calling data provided.
To inform potential client’s on the company’s products and services.
To use company databases to gain potential leads.
To be proactive in identifying opportunities for new business.
To input and maintain guest information onto the company database.
To ensure guest satisfaction at all times.
To deal with clients in a professional manner at all times aligned to our brand values.
To ensure service is prompt, polite and professional standards are kept.