Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Helpdesk Officer

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job description:

  • Answer incoming calls/emails/live chats from customer.
  • Identify inquiries/issues/complaints raise by customer.
  • Log all incoming transaction in ticketing system for documentation/escalation/report
  • Escalate the requests/issues/complaints to appropriate division/department
  • Provide feedback to customer once solution/outcome receives
  • Comply with the KPI set by Quality Assurances team
  • Adhere to Quality Assurance guidelines
  • Attend any other tasks assign by Team Leader/Helpdesk Manager

Job Requirement:

  • Minimum SPM/STPM Holder
  • Strong communication skills for both Bahasa Malaysia & English
  • Able to work in rotational shift (Night shift) and public holiday.
  • Have basic computer knowledge
  • Possess own transport as public transport is not available during the night.

Job Type: Permanent

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Application Question(s):

  • What's your expected monthly basic salary?
  • How much your current salary?
  • How many years of experience do you have as a Helpdesk Officer?
  • Do you have experience in customer service?
  • Do you have experience in a call centre field?
  • Are you available for shift work?
  • Have own transport?

Education:

  • STM/STPM (Preferred)
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