Customer Care Officer
RM 1,500 - RM 2,000 / Per Mon
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Customer Care Officer
- Good appearance and attractive character.
- Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
- Follow up and resolve customers’ enquiries and issues.
- Retain customers by recommending products and services that best serve customers’ needs.
- Promote company products and services thru social media (Instagram, FB, TikTok etc.).
- Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
- Attending to customer enquiry and request.
Benefits
- Opportunities for promotion & career growth
- Professional development
- Good and friendly working environment
- Attractive Remuneration Package and Monthly Incentive
Additional Benefits
- Annual Leave
- EPF / SOCSO / PCB
- Performance Bonus
- Medical and Hospitalisation Leave
Job Types: Full-time, Permanent
Pay: RM1,500.00 - RM2,000.00 per month
Schedule:
- Early shift
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
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