Cantonese Support Customer Service - HK Market (Min Basic Rm4000)
Key Responsibilities: ️ Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues. Communication: Provide prompt and courteous responses to customer emails, calls, and chats. Reporting: Maintain accurate records of customer interactions and feedback. Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
* Shout out to all Peeps out there! Come and be part of Our Team!* Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the digital industry? If so, we want to hear from you! What We Offer: Job Position: Customer Service Specialist (Cantonese Speaker) Industry: Digital (Printer & Imaging Solutions) Working Hours: Day Shifts Only (Permanent Off day on Sunday) Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT) Salary: Monthly salary with minimum RM4000 above, plus KPI incentive up to RM200 ️ Skills & Qualifications: Technical Proficiency: Familiarity with printer hardware and software is a plus. Problem-Solving: Ability to think on your feet and resolve issues quickly. ️ Communication: Excellent verbal (Cantonese & English) and written communication skills. Experience: Previous experience in customer service or technical support, preferably in the digital industry. Fresh graduates are welcomed!
Perks & Benefits: ️ Paid Time Off: Generous vacation days and holidays. (5 working days per week) Growth Opportunities: Professional development and career advancement. Health Coverage: Medical leave entitlement Team Environment: Work with a supportive and dynamic team.