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Jobs or company...

Retail Branch Manager (STRIP - Ministry of Waxing)

  • Full Time, onsite
  • Butterscotch Sdn Bhd
  • Kuala Lumpur Management - Store (Retail & Consumer Products) Full time RM 5, Malaysia
Salary undisclosed

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Company overview

STRIP: Ministry of Waxing was born in Singapore at a time when the local wax culture was, shall we say, medieval. With our new techniques and new experimented waxes, STRIP: Ministry of Waxing has seeded the beginnings of a wax revolution! We have successfully created a place for body culture that’s practiced safely, hygienically and painlessly.

STRIP: Ministry of Waxing is the first international award-winning waxing boutique and has a hairless presence in 44 outlets in 11 major capital cities from Singapore, Shanghai, Hong Kong, Kuala Lumpur, Penang, Jakarta, Manila, Davao, Bangkok, Phuket, Mumbai, and Vietnam.

In Malaysia, STRIP: Ministry of Waxing have EIGHT retail outlets located in top shopping malls in Klang Valley and Penang: KLCC, Avenue K, The Curve, Sunway Pyramid, Publika, Bangsar Village II, Mid Valley, and Gurney Paragon.

STRIP, the intimate care specialist. We have pruned and waxed a staggering four million ladies and men. So fanatical are we that STRIP was the first salon to introduce the “No Double Dipping” commandment. We do it all while abiding by our HSQ mantra: Hygiene, Speed and Quality. We are also particularly famous for our secret-recipe lotions and wax formulations. In particular, our post-treatment care such as the TWO L(I)PS Ice, a soothing post-wax and post-AFT cream, and many more.

STRIP: Ministry of Waxing have only one mission in life - To help you conquer the body foliage and achieve that baby smooth wax factor.

Job Descriptions:

  • Overseeing and coordinating all operations of the branch
  • Plan to ensure achievement of outlet sales target, aligning with company sales policies and strategies
  • Oversee inventory management of the retail outlet, ensuring that outlet is sufficiently equipped with all necessary materials for daily operational needs
  • Bridge support between the ground staff and Management
  • Ensure that all staff perform their role and responsibilities efficiently and effectively in achieving sales target, good customer service and the upkeep of counter
  • Prepare work schedules and ensure sufficient manpower for all shifts
  • Ensure that customer care guidelines are adhered to
  • Ensure consistent high quality of customer service is provided in all areas
  • Address customer issues and concerns promptly

Requirements:

  • Possess at least 3 years of experience in the beauty or related industry
  • Strong communication skills to interact effectively with the management, retail staffs and customers
  • Possess good leadership skills to motivate and lead the outlet staff.
  • Be detail-oriented, meticulous, and efficient in completing assigned tasks
  • Proficiency in both Mandarin and English (written and spoken) to effectively communicate with Mandarin-speaking clients.

What We Offer:

  • Competitive salary and benefits package.
  • Good incentives
  • Opportunities for career growth and development.
  • 5 days work week – work-life balance
  • Staff purchase
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