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Operations Specialist

  • Full Time, onsite
  • RHB Banking Group
  • Kuala Lumpur Other (Banking & Financial Services) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

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Key Responsibilities:

Applications Architecture
• Perform planning/enhancement of RPA solutions using UiPAth
• Perform refinement on applications development and management methodologies

Application and Systems Development
• Support of IT application development functions (plan, organize, outsource management and monitor development projects according to set standards)
• Services include application customization and integration, user training, installation, live implementation support and maintenance.
• Application customization includes analysis of customization requests and writing of amendment/program specifications, designing, coding and testing of complex programs.

Applications Maintenance and Support
• Provide daily RPA user support for Level 1 (L1) issues
• Provide daily RPA user support & escalations for Level 2 (L2) issues
• Coordinate with RPA developer in managing / improving exception handling

Requirements:

  • Bachelor Degree in Information Technology or any related field
  • More than 5 years experience in system development and maintenance, managing IT support, application development for the banking industry or IT Shared Services
  • Interpersonal and communication skills
  • Good analytical and problem solving skills
  • Strong knowledge in Windows OS/server functions
  • Strong technical skillsets in problem solving, testing and support