Personal assistant to CEO

主要职责：

1. 客户和利益相关者管理：

* 作为总监与内部利益相关者（如员工和部门负责人）之间的主要联系点，确保协调和沟通顺畅。

* 作为总监与外部利益相关者（包括客户、供应商、政府机构和投资者）之间的联络人，确保在关键问题上的清晰和及时沟通。

* 跟踪并跟进行动项目，确保所有相关方接收到必要的更新，并按要求完成任务。

2. 文档和记录管理：

* 管理、组织和维护与B2B销售协议、合同和通信相关的所有文件。

* 为总监准备报告、提案和其他书面材料，确保准确性和清晰度。

* 确保所有文件和文档保持最新状态，并可供总监和相关团队轻松访问。

3. 行政支持：

* 协助协调内部和外部会议，包括安排日程、准备议程和安排后勤。

* 筛选并优先处理总监的电子邮件、电话和其他通信，确保紧急事项得到及时处理。

* 与不同部门（如财务和生产部门）联络，以获取B2B相关活动的信息和更新。

* 在处理公司和客户的敏感信息时保持保密性。

4. 演示材料制作：

* 为总监准备和设计PowerPoint演示文稿，确保内容清晰、专业，并符合公司标准。

* 为不同利益相关者和目的（如内部会议、客户演示、行业活动、政府机构和投资者推介会）创建定制的演示幻灯片，确保每个受众的信息传达得当。

5. 社交媒体管理：

* 管理总监的社交媒体账户，特别是LinkedIn和Facebook，确保帖子与公司的目标和品牌形象一致。

* 在社交媒体平台上与客户、行业专业人士互动，帮助提升总监的职业形象和公司声誉。

6. 运营和项目支持：

* 协助总监协调B2B项目，确保遵守截止日期并跟踪关键交付成果。

* 管理并维护总监的任务列表，按优先级处理任务并跟进，确保及时完成。

* 监控并报告B2B账户的关键销售指标和项目进展，如有问题及时提醒总监。

7. 活动和差旅协调：

* 为总监安排并协调差旅，包括航班、住宿和B2B客户会议的行程。

* 协助策划和执行与B2B相关的活动、会议和客户见面会，确保所有后勤工作顺利进行。

技能与资格：

* 拥有个人助理、执行助理或类似角色的经验，最好是在B2B环境中。

* 具备强大的组织和多任务处理能力，注重细节。

* 出色的书面和口头沟通能力。

* 熟练使用MS Office（Word、Excel、PowerPoint）和CRM系统。

* 熟悉管理社交媒体账户，尤其是LinkedIn和Facebook。

* 能够谨慎处理敏感和机密信息。

* 拥有良好的客户服务导向和建立客户及内部利益相关者关系的能力。

* 熟悉B2B销售流程、项目协调以及与各种利益相关者（客户、政府机构、供应商等）打交道。

Main Responsibilities:

1. Customer and Stakeholder Management:

• Act as a primary point of contact between the Director and internal stakeholders, such as staff and department heads, to ensure smooth coordination and communication.
• Serve as a liaison between the Director and external stakeholders, including clients, customers, suppliers, government bodies, and investors, ensuring clear and timely communication on critical issues.
• Track and follow up on action items, ensuring all parties receive necessary updates and tasks are completed as required.

2. Documentation and Record-Keeping:

• Manage, organize, and maintain all documentation related to B2B sales agreements, contracts, and communications.
• Prepare reports, proposals, and any other written materials required by the Director, ensuring accuracy and clarity.
• Ensure all files and documents are kept up-to-date and easily accessible for the Director and relevant teams.

3. Administrative Support:

• Assist in coordinating internal and external meetings, including scheduling, preparing agendas, and arranging logistics.
• Screen and prioritize emails, phone calls, and other communications for the Director, ensuring that urgent matters are handled promptly.
• Liaise with different departments, such as finance and production, to gather information and updates for B2B-related activities.
• Maintain confidentiality when handling sensitive company and client information.

4. Presentation Creation:

• Prepare and design PowerPoint presentations for the Director, ensuring the content is clear, professional, and aligned with company standards.
• Create tailored presentation slides for different stakeholders and purposes, including internal meetings, client presentations, industry events, government bodies, and investor pitches, ensuring the message is appropriate for each audience.

5. Social Media Management:

• Manage the Director’s social media accounts, particularly LinkedIn and Facebook, ensuring that posts are consistent with the company’s goals and brand image.
• Engage with clients, customers, and industry professionals on social media platforms, helping to enhance the Director’s professional presence and the company’s reputation.

6. Operational and Project Support:

• Support the Director in coordinating B2B projects, ensuring deadlines are met and key deliverables are tracked.
• Manage and maintain the Director’s task list, prioritizing tasks and following up to ensure timely completion.
• Monitor and report on key sales metrics and project progress for B2B accounts, alerting the Director to any concerns.

7. Event and Travel Coordination:

• Organize and coordinate travel arrangements for the Director, including flights, accommodations, and itineraries for B2B client meetings.
• Assist in planning and executing B2B-related events, conferences, and client meetings, ensuring all logistics are managed smoothly.

Skills and Qualifications:

• Proven experience as a Personal Assistant, Executive Assistant, or similar role, ideally in a B2B environment.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.
• Familiarity with managing social media accounts, especially LinkedIn and Facebook.
• Ability to handle sensitive and confidential information with discretion.
• Strong customer service orientation and ability to build relationships with clients and internal stakeholders.
• Familiarity with B2B sales processes, project coordination, and dealing with various stakeholders (clients, government bodies, suppliers, etc.).