Assistant PPH Officer

Full Time, onsite
UNHCR
Kuala Lumpur, Malaysia

Salary undisclosed

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Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA8

Target Start Date

2024-12-01

Deadline for Applications

November 3, 2024

Terms of Reference

The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists (“PPH donors”). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

2. Purpose and Scope of Assignment

(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

As delegated by the supervisor, support the engagement of PPH donors, and all activities relevant for the acquisition and strengthening of relationships with them, depending on the local market and philanthropic landscape.

Support the preparation of pitches, presentations, proposals, reports and any other fundraising materials targeting PPH donors.

Support the management of existing partnerships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.

Support the team with desk and market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.

Support on the logistics for internal and external events, including internal skill-shares.

As delegated, and in collaboration with Administrative colleagues, support PPH colleagues with procurement, administrative and travel matters.

Help to update content on PSP’s SharePoint platform, in order to improve internal communications, and to maintain a regular flow of information with colleagues within and outside PSP.

Support PPH colleagues with information management and knowledge-sharing, through the collation and dissemination of documents and data pertaining to partnerships and philanthropy.

Support the maintenance of up-to-date records of partnerships and relationships. This might include helping to keep track of income raised, keeping internal calendars and plans updated, and supporting on data entry and maintenance on Salesforce.

Support the delivery of communications and visibility plans with PPH donors. This can include helping to gather and collate data/information on various topics and for specific audiences, to organize the logistics of content-gathering missions and to prepare communications materials.

The incumbent of the position will perform in direct link with the broader PSP country market plans and context, including effective collaborating on and working towards non-direct cash elements together with IG and campaigns, such expanding network for other purposes like in-kind, free publicity, CRM or location access for face-to-face frontliners.

Private Philanthropy

Support on the logistics of high-level events tailored for major donors and HNWIs.

Support colleagues in the implementation of donor care plans to ensure that major donors are engaged with the organization.

Support the delivery of high-quality presentations, proposals and reports for major donors and HNWIs.

If applicable, support on data mining and on updating databases of existing and potential major donors.

Foundations

Support colleagues in implementing initiatives designed to engage with foundations.

Support on the preparation and submission of foundations grants, including budget and narrative submissions, by helping gather, consolidate and present information in line with deadlines.

Support the logistics of the organization of or participation in events for foundations and philanthropic networks.

Corporates

Support colleagues in implementing initiatives designed to acquire and/or strengthen partnerships with corporations and corporate foundations.

Support colleagues in the implementation of donor cultivation and stewardship plans with corporate partners, including communications and visibility plans.

Perform other related duties as required.

3. Monitoring and Progress Controls

(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)

Income and expenses reports – monthly, quarterly and annually

Fortnight status meeting

KPIs set and reviewed for each channel

4. Qualifications and Experience

(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

Education (Level and area of required and/or preferred education)

Bachelor Degree in Marketing, Communications, Journalism, International Relations, Economics, Business Administration/Management, Social Sciences or other relevant field.

b. Work Experience

(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

1 years relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Essential

Relevant professional experience with exposure to an international environment and/or with humanitarian or development organizations. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment.

Desirable

Knowledge of humanitarian programming and/or UNHCR programmes and operational arrangements. Knowledge of partnerships, fundraising, and/or relationships with donors and/or external partners. Knowledge of SharePoint 365 platform. Experience in marketing and/or communications. Knowledge of CRM tools, ideally Salesforce. Experience in a UN field location and/or working in a developing country, with an ability to function well in a multi-cultural environment.

c. Key Competencies

(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)

Language Requirement:

Proficiency in English essential and Chinese desirable

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Managing Resources

Managing Performance

Cross-Functional Competencies:

Negotiation and Conflict Resolution

Political Awareness

Stakeholder Management