Building Services Facilities Manager

Key Responsibilities:

• Facility Management:
  • Oversee the operation and maintenance (preventative and corrective) of building services, including HVAC, electrical, plumbing, and other mechanical systems.
  • Implement and manage a preventive maintenance program to minimize downtime, ensure cleanliness standards are met and prolong the life of office buildings of the Group.
  • Train and coordinate staff and new employees on all facility maintenance procedures including managing and prioritization of work orders by order of priority/emergency
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Conduct performance evaluations of all maintenance staff
• Vendor and Contractor Management:
  • Select, negotiate, and manage contracts with external service providers and contractors.
  • Monitor the performance of vendors and contractors to ensure quality work and adherence to service agreements.
  • Coordinate and supervise all contracted work to ensure timely and within-budget completion.
• Budget Management:
  • Develop and manage the facilities budget, ensuring cost-effective use of resources.
  • Track and report on expenditures, identifying areas for cost savings and efficiency improvements.
• Tenant Relations:
  • Serve as the primary point of contact for tenants regarding facilities issues
  • Respond promptly to tenant requests and concerns via all relevant channels (email, telephone call, WhatsApp etc.,), ensuring high levels of tenant satisfaction.
  • Collaborate with the leasing and property management teams to address tenant needs.
• Sustainability and Innovation:
  • Promote and implement sustainable building practices to enhance energy efficiency and reduce environmental impact.
  • Stay informed about industry trends and new technologies to continuously improve building operations.
  • Lead initiatives to incorporate smart building technologies and other innovative solutions.
• Emergency Preparedness:
  • Develop and maintain emergency response plans for building services.
  • Conduct regular emergency drills and training for staff and tenants.
  • Coordinate emergency response efforts and mitigate the impact of incidents.

Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, or a related field.
• Minimum of 3-5+ years of experience in facilities management, particularly in commercial office buildings or shopping malls.
• Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.
• Proven project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Proficiency in facilities management software and Microsoft Office.