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Customer Service Executive - RM4,000 - SG Market

  • Full Time, onsite
  • Tribe Business Services Sdn Bhd
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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We are an e-commerce logistics company based in Toh Guan Road, Jurong. We are hiring a full-time customer service executive for Quick Delivery Team.

Job Responsibilities:

  • Monitor daily jobs dispatch to drivers
  • Work closely with relevant departments to ensure customers' enquiries are attended to
  • Provide advisory to drivers or evaluate changes
  • Coordinate between drivers, customers and partners
  • Ensure exceptions are resolved
  • Perform any ad-hoc duties

Requirements:

  • Minimum 1 year in Coordination related work experience
  • Able to start work in short notice
  • Familiar with Singapore roads and locations
  • Good interpersonal and communication skills
  • This role is open to Malaysian only

Remuneration:

  • Basic Salary - RM3000 Probation to RM4,000
  • Overtime pay eligible

Working Hours: 5.5 days/week

You will be assigned to the following roster below.

  • Monday to Friday: 9am to 6pm, Saturday: 9am to 1pm (Eligible Shift Allowance)