Executive, Sales Support/ Coordinator

The candidate will play a critical role in helping the Medical Health Services (Testing) team to achieve customer acquisition, revenue, and revenue growth targets.

Key Responsibilities:

• Responsible for the coordination of all customer-related topics and order-related activities
• Responsible for customer database, project updates and maximisation of customer relationship
• Prepare and follow up on sales quotations, confirmation status and escalate qualified opportunities to the sales team
• Provide customer service by attending to customers’ requests for test schedules, samples, and submission.
• Administrative support such as e-filing of sales documents to ensure audit compliance.
• Prepare contract review documents, new customer account creation, credit notes.
• Monitor and provide regular updates on debtors' listing for effective debt management.
• Consolidate sales report and prepare minutes of meetings.
• Assist in creation and preparation of marketing materials such as proposals and PowerPoint presentations.
• Any other administrative tasks as required

Key Requirements

• Minimum a Diploma with at least 1 year of sales administrative experience or indoor sales experience
• Preferably with background in the Medical or Testing industry
• Strong interpersonal skills with ability to build good rapport with all levels of staff.
• Results and service-oriented individual who possess initiative and excellent communication skills.
• Proactive team player with the ability to work independently in challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful with a “can-do” attitude