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IT Technician

  • Full Time, onsite
  • Avarai Technologies
  • Kuala Lumpur Help Desk & IT Support (Information & Communication Technology) Full time MYR 1, Malaysia
Salary undisclosed

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Requirements

  • Diploma/Degree in IT, Computer Science, Electrical/Electronic Engineering or related field.
  • Must have at least 1 year working experience in IT related field.
  • Preference to have working experience and knowledge in any of the following field; Robotics Technology, LED display technology, interactive display technology, audio visual system, public address system, CCTV, and etc.
  • Good working knowledge and understanding of hardware and software, basic computer programming and Microsoft server will be an added advantage.
  • Well versed with Microsoft and Macintosh OS.
  • Good language proficiency in English & Bahasa Malaysia, both written & spoken.
  • Ability to conduct presentation, demonstration and training for IT related products would be an added advantage.
  • Willing to travel outstation when required.
  • Must possess class B2 & D driving license and own car or motorcycle for transportation.
  • Possess a GDL driving license will be an added advantage.
  • Candidates living around Taman Melawati, Wangsa Maju, Setiawangsa, Keramat, Gombak, Ulu Klang, Ampang will be an added advantage.

Responsibility

  • To assist in AV/IT/Robotics system installation works for project implementation at site including cabling, software integration, setup, configure, test & train.
  • To perform a trial test and evaluate application software for new AV/IT/Robotics products.
  • Ability to troubleshoot & diagnose IT hardware, software & fix problems.
  • To assist helpdesk for after-sales-service matters.
  • To undertake detailed evaluation on new AV/IT/Robotics products and its functionalities and suitability for use in local market.
  • To prepare simple technical manual for product and services.
  • To assist in the demonstration and training on product application both hardware & software.
  • To understand customer needs, analyse and present to the customer with appropriate solutions.
  • To prepare technical specification and sales quotation.
  • To assist in exhibition, convention and other marketing events.
  • To continuously upgrade technical knowledge in AV/IT/Robotics related technologies

Attribute/Skills needs

  • Pleasant personality, well-groomed, and good interpersonal skills.
  • Well organized.
  • Able to work under pressure.
  • Have analytical skills.
  • Able to translate technical jargon for non-IT audience.
  • Possess good public speaking and presentation skill.
  • Good typing skills will be an advantage.
  • Able to multi-tasking.
  • Able to work independently.

Benefits

  • Performance Bonus
  • 5 working days per week
  • Travelling allowances
  • Good future prospects
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