Relationship Manager - ( Customer Service )
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Job Description
1. Develop specific sales plans based on sales targets and implement them carefully to ensure the achievement of sales performance.
2. Use sales tools to be ready to communicate with customers at any time, establish good communication relationships with customers, and aim to close deals.
3. Actively explore potential customers, regularly send targeted emails and messages that are of interest to customers, record follow-up situations in detail, and do a good job of customer characteristics and classification, so as to proactively and comprehensively understand customer situations.
4. Responsible for building business in the Derivatives Markets by gaining new customers and accounts through social media/LinkedIn/others.
5. Work closely with Partner, Supervisor, and Management and provide reports on sales revenue.
Requirement:
Strong written and verbal communication skills, with fluency in both English and Mandarin (effectively communicate with Mandarin-speaking clients).
- Ability to work independently in a fast-paced environment.
- Fundamental understanding of fintech industry, knowledge in fintech industry will be an added advantage.
- What you'll get in return
Always challenging work
Excellent learning opportunity
HUGE performance bonus
Work in global management
Fun and lovely colleagues who are inspired to succeed
Job Types: Full-time, Permanent
Pay: From RM6,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Education:
- Bachelor's (Preferred)
Experience:
- Customer Specialist Sales: 3 years (Preferred)
Language:
- Mandarin (Preferred)
- Thai (Preferred)
- Tamil (Preferred)