Operation Executive

Full Time, onsite
Valentino Holidays Sdn Bhd
Kuala Lumpur Management (Hospitality & Tourism) Full time RM 4, Malaysia

Salary undisclosed

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Our people is our asset!

About Us

Valentino Holidays Pty Ltd is an Australian registered company and established since 1996. We are one of the largest inbound operators in Western Australia. Our head office is based in Perth and rapid growth company which specializing tailored made package tour in order to bring the new travel experience to people.

If it sounds like you, please do not hesitate to apply our Operations Executive to join us at Kuala Lumpur Office.

Benefits of joining us:

Modern office environment
5 Star luxury office building
14 days annual leave
Snack provided
Company parties
Growing and expanding company but not aging
Ongoing training & professional development opportunities
Great team culture in a supportive & fun office!
Working with Smart and efficient Team
KL office size: 10 staff +. You are not the number but the asset

What you will be doing (Key Responsibilities):

Providing quotations, process bookings, prepare itinerary and vouchers.
Liaise with supplier for reservations, amendments, and cancellations.
Answer calls, emails and accountable to answer any customer complaints and queries.
Build and maintain positive relationships with clients and suppliers to enhance collaboration.
Liaise with agents for the group travel and bookings.
Oversee and manage ongoing tours, ensuring smooth operations and adherence to schedules
Maintain accurate records of bookings, communications, and transactions in the company database.
Any other add hoc duties assign by superior.

What do we need from you (Job Requirements):

Have a Bachelor’s degree in Business, Logistic, Hospitality or a related field.
A minimum of 3 years of working experience. No tourism industry experience required.
Experience in Hotel / Event management or equivalent is an added advantage.
Preferred language(s): English, Mandarin and Cantonese
Good command of English and local language both written and spoken.
Product knowledge is preferable but not necessary.
Required Skill(s): Microsoft Office (Word, Excel & Power Point), Time Management Skill, Self Confidence, Positive Attitude, Communication Skill, Team Player
Critical thinking and analysis.
Fast Learner, Willing to learn, hard-working, committed and working long hours.
Strong sense of ownership and accountability and has keen and attention to details.
Good track records for reporting daily work, result oriented and good analytical skills.
Able to work independently
Good interpersonal and communication skills.
Good computer skills.
Focus on efficiency and productivity
Building up the bigger team together.