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QA Engineer

Salary undisclosed

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KEY TASKS & RESPONSIBILITIES:

  • Act as the primary contact for customer quality issues.
  • Investigate customer complaints, root cause analysis, and implement corrective and preventive actions (CAPA) alongside with other core team members.
  • Communicate effectively with customers regarding quality concern, corrective actions, and process improvements.
  • Use problem-solving tools such as 8D and root cause analysis to address customer quality issues by collaborating with production and engineering teams to implement process improvements.
  • Responsible to collect and analze data to acces quality performance (e.g: Monthly key indicator reports and product base analysis).
  • Monitor implementation and validate effectiveness of all Corrective Actions taken for any non-conformance detected which related directly to the product quality.
  • Manage the overall quality aspect of the individual project in ensuring on regulatory and customer requirements.
  • Participate in validation activities, including process qualification, testing, and the creation of validation documentation (IQ, OQ & PQ).
  • QUALIFICATIONS & SKILLS:

    • Education : Bachelor’s degree in Engineering, or a related field.
    • Fresh Graduates are encouraged to apply.
    • 3 -5 years of experience in quality engineering, preferably in a customer-facing role.
    • Knowledge with quality tools such as 8D, 5 Core Tools, & Process Validation.
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