HR Executive - Japanese Speaker

Job title: Senior HR Executive – JP Speaker

Role: Permanent

Location: Malaysia (Cyberjaya)

Work mode: Full time office mode

Working days: Monday to Friday

Working hours: 9 AM to 6 PM

Responsibilities:

• Serve as the overall SPOC for HR-related concerns
• Drive employee awareness of company rules and regulations, and HR guidelines
• Collate and manage documentations needed for administrative hearings and evidences
• In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security
• Bridge the gap between Human Resources, Delivery and Support groups by establishing and maintaining communication lines
• Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction
• Take part in performance management reviews
• Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction

Qualifications

• College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)
• Minimum of 6 months - 2 years’ experience as HR Generalist.
• Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement, et al)
• Extensive knowledge and experience on corporate compliance and labor laws
• DOLE Compliance, OSH, Labor Law/ BWC, Government Benefits and Compliances
• Thorough understanding of Discipline Management – SCM/NTE, NOD, PS
• Functional understanding of Performance Management – Regularization Reviews, PIP, Annual Review
• Process oriented – has proven track record of innovations and process improvement initiatives
• Very good knowledge on the BPO/IT industry standards
• Ability to work independently
• With excellent written, verbal and presentation skills
• Able to relate to various levels of the organization

Benefits apart from salary:

• Employment VISA provided for Expats/Foreigners.
• 1 way flight ticket and 1 week hotel accommodation reimbursed.
• Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
• Medical Leave as per Labor law - 14 days.
• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
• Maternity Leave – for 60 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
• Paternity Leave – 2 days of Paid Leave within 30 calendar days from the birth of the child.