Senior Customer Engineer, Power

RESPONSIBILITIES:

• Strong communication skills and demonstrated ability to effectively work with other functional departments within the organization and outside.
• Must be able to establish strong working relationships with Site Operations Team and project execution teams to ensure high quality deliverables.
• Excellent technical knowledge with troubleshooting skillset.
• Work closely with project managers and project team to ensure quality and on-time delivery.
• Ensures quality and timeliness of commissioning deliverables.
• Leadership of the Commissioning Team in the development and implementation of the handover and commissioning strategy
• Prepare, monitor, coordinate, and report site activities, i.e. logistic, manpower arrangement, installation, and T&C, etc.
• Taking lead during the CXL testing activity by managing in between customer, testing agent, consultant to get approximate result. Involve in the testing report preparations and to present the report if required.
• Excellent problem-solving skills and the ability to manage complex mechanical challenges.
• Experienced professional, individual contributor in Field Service Engineering who executes advanced tasks, processes, techniques, and procedures and provide technical advice to customers.
• Familiarized and confident with Field Service Engineering workflow and working methods, have a certain technical accumulation in Field Service Engineering field, and master the Field Service Engineering knowledge and skills.
• Able to independently carry out Field Service Engineering tasks on the existing technology platform, be able to independently undertake Field Service Engineering task of researching, evaluating, identifying and correcting more complex problems.
• Can independently respond to production and recommend new products or equipment upgrades that will meet customer needs.
• Able to write Field Service Engineering documents.
• Applies creative approaches and procedures to the solution of well-defined problems.
• Appropriately challenges existing engineering practices and identifies practical opportunities for improvement and innovation.
• Able to implement sustainable practices to achieve sustainable outcomes in all facets of practical and technical project work.
• Works on or leads complex Field Service Engineering assignment and/or projects of medium to large scope.
• Develops technical solutions to a wide range of complex problems.
• Solutions are innovative and consistent with organization objectives.
• May coach and review the work of lower-level professionals.

REQUIREMENTS:

• Minimum of 10+ years’ experience working in Data Centre industry.
• Strong knowledge of Data Center Electrical/Mechanical infrastructure, including UPS/Rectifier system, HVAC systems, chillers & cooling towers.
• Solid technical foundation, very familiar with the architecture of data center power supply and refrigeration systems, as well as the principles, maintenance, and common faults of commonly used equipment.
• Excellent written and verbal communication skills in English.
• Willingness to learn and adapt to new challenges in a dynamic environment.
• Bachelor’s degree in engineering or other related discipline.
• Ability to travel up to 75% of the time.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers