Mandarin Customer Service - Immediate Hiring!
Apply on
岗位职责：
- 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答
- 与有关部门保持良好的沟通与合作
- 在客户服务和准确信息方面超越客户的期望。
- 团队合作以实现所需的 KPI 元素和 SLA。
入职要求：
- 必须能够流利地使用中文 和英语进行交流
- 必须能 读 &写 简体，繁体 中文, 和英文
- 轮班制度24/7 （每星期5天，每天9小時）
- 学历：SPM, UEC, O-level 或更高
- 欢迎无工作经验申请
福利待遇：
- KPI 津贴
- 交通津贴
- 14天年假，14天病假，60天住院假期
- EPF, SOCSO
- 健康和人寿保险 - Insurance
- 医疗索赔 - Medical claims
公司名字：IGT Solutions Pvt Ltd (Malaysia)
工作地点： Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (靠近LRT或KTM Subang Jaya 站)
---------------------------------------------------------------------------------------------------
Job Responsibilities:
• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
•To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.
Requirement:
• Must be able to converse fluently using Mandarin & English
• Must be able to read and write traditional & simplified mandarin word, and English
• 24/7 shift system (5 days a week, 9 hours a day)
• Education: SPM, UEC, O-level or; and above
• Welcome to apply without work experience
Benefits:
• KPI incentives
• Transportation allowance
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Claim
Company Name: IGT Solutions Pvt Ltd (Malaysia)
Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
