Executive Service Consultant/Call Centre
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Position: EXECUTIVE SERVICE CONSULTANT/CALL CENTRE
Work location: Bangsar/Kuala Lumpur
Company Background: Banking
Salary: up to RM 2,500
** Normal Working Hours
**Malaysian Citizen Only
**Able to start work immediately
Requirements:
1. Minimum Diploma or degree in Business/Management/insurance or related field
2. Communication Skills: Ability to articulate clearly, listen actively, and convey information effectively
3. Fluent Bahasa Malaysia & English
Job Description
• Attend to customer enquiries, requests, and feedback via telephone on products and services.
• Meet key performance indicators such as meeting calls productivity, service quality and resolution target.
• Provide support to other entities calls from all business channels.
•Comply and conform to company guideline and standard operating procedures