Customer Services/ Sales Marketing
Salary undisclosed
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Job description
Position Objective:
CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives.
Performance Measures and Standards: CS
a) Number of customers’ complaints (internal/external).
b) Courtesy in handling customers.
c) Time taken to solve customers’ problems.
d) Sales team’s objectives are met in terms of profit margin, market penetration and volume.
e) Systematic and up-to-date records.
Job Requirements:
- Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Management, Marketing / Mass Communication or equivalent.
- Fresh graduates are welcome to apply.
- Good communication and interpersonal skills.
- Candidates fluent in English/(Mandarin could be an advantage) as the role requires candidates to deal with EU, US & South Asian clients.
Job Types: Full-time, Permanent
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