Medical Sales Representative - Retina/Ophthalmology (On Field & Hybrid)

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About Docquity

We are building and growing the Commercial team at Docquity.

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.

Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 410,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.

About Role

The Medical Sales Representative (Ethical) will be responsible for promoting and selling the company’s medical devices or pharmaceutical products to hospitals and healthcare institutions through in-person visits. This role involves building strong relationships with healthcare professionals, educating them on the products, and driving adoption and usage within hospital settings.

Candidates with prior experience in Retina/Ophthalmology sales are highly preferred, as this experience provides deeper insight into the specialized needs of ophthalmologists, hospital ophthalmology departments, and retinal care workflows. Familiarity with this niche market will offer a strategic advantage in understanding customer needs and accelerating product penetration in this segment.

• Location: Selangor, Malaysia
• Work Experience: 3 to 4 years of experience in hospital sales is preferred.
• Prior experience in retina/ ophthalmology sales will be added advantage.
• Academic Qualification: Graduate of Bachelor's Degree, preferably in a Science-related field.

Expectations from you

• Sales Promotion: Conduct regular, in-person visits to hospitals, clinics, and healthcare institutions; and secure product presentations/CME and provide up-to-date information to healthcare professionals.
• Relationship Building: Establish and maintain strong, lasting relationships with healthcare professionals, including doctors, pharmacists, and hospital decision-makers.
• Sales Targets: Achieve or exceed sales targets through face-to-face engagements, ensuring that products gain traction within the healthcare setting.
• Product Knowledge: Provide in-depth product details and demonstrations to healthcare professionals during visits, enhancing product awareness and utilization.
• Compliance: Follow all regulatory guidelines and ensure all promotional activities align with industry standards and company policies.
• Reporting: Record sales activities, customer interactions, and performance outcomes in the company’s CRM system to track progress.
• Willingness and ability to travel across Malaysia to engage with healthcare professionals

Skills required

• Ophthalmology Sales Expertise (Preferred): Prior experience in retina/ophthalmology sales is advantageous for this role, offering an edge in understanding specialized clinical needs and gaining faster traction within the segment.
• Results-Driven: Strong focus on meeting or exceeding sales targets through direct interactions with healthcare professionals.
• Hospital Sales Expertise: Demonstrated success in product listings in the hospital; and understand hospital workflows and decision-making processes.
• Communication Skills: Excellent interpersonal and presentation skills, with the ability to clearly communicate product benefits in both English and Bahasa Melayu.
• Customer-Focused: Ability to build trust and develop strong, ongoing relationships with healthcare professionals.
• Adaptability: Comfortable navigating a dynamic environment, handling multiple responsibilities, and adjusting to evolving customer needs.
• Compliance & Training: Willing to engage in ongoing training for product knowledge, regulatory requirements, and drug safety.
• Tech Proficiency: Familiarity with CRM systems and reporting tools to maintain accurate records of sales activities.

Culture at Docquity

While we have been growing fast, we are still small enough that everyone makes a pivotal difference. We care less about hours worked and more about the outcome — and the impact you make. We have worked hard to create an autonomous working culture emphasizing work/life balance and a fun working environment. We follow the hybrid work culture.