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Front Desk Concierge

Salary undisclosed

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We’re looking for a fun and cheerful person to join us as a Front Desk Concierge!

Responsibilities:-

  • Attentive, focused, and confident in responding to face-to-face or call inquiries and resolving difficult situations
  • Provide the best level of courteous and professional care to customers and speak to customers clearly and politely
  • To be well versed with operations and the floor plan of the shopping mall to ensure accurate information is properly disseminated to customers
  • Aware of and assist all events and activities within the shopping mall and promote it to customers when the opportunity arises
  • Assist in promotional activities such as give-away gifts, redemptions, contests, and follow-through necessary actions
  • Take charge in the light of customer complaints and resolve them

Requirements:-

  • Friendly, approachable, and comfortable with practicing open communication.
  • Candidate must possess at least a Diploma.
  • At least 1 year of working experience in the related field is required for this position.
  • Excellent proficiency in English and BM.
  • Able to work on shifts, weekends, and public holidays.