DIRECTOR OF HUMAN RESOURCES

Position Overview:

The Director of Human Resources is responsible for leading the HR function across all hotels within the group, ensuring the implementation of HR strategies that align with the company’s objectives. This role oversees talent acquisition, employee relations, performance management, training and development, compensation and benefits, and government compliances. The Director of Human Resources will be reporting to Chief Operating Officer and work closely with HR team to foster a positive work environment, drive employee engagement, and support the overall hotel operation of the group.

Key Responsibilities:

• Develop and execute HR strategies that support the overall business objectives of the group.
• Ensure alignment of HR practices and policies with the group’s vision, mission, and values.
• Oversee the recruitment process to attract, hire, and retain top talent across all hotels within the group.
• Monitor and analyse turnover rates and develop retention strategies to reduce employee turnover.
• Foster a positive work environment by promoting effective communication, employee engagement, and a strong organizational culture.
• Address employee relations issues, including counselling, disciplinary actions, and grievance handling.
• Develop and implement employee engagement initiatives, such as recognition programs, employee surveys, and team-building activities.
• Oversee the performance management process, including goal setting, performance reviews, and development plans.
• Identify high-potential employees and develop succession plans for key positions within the hotel group.
• Manage the compensation and benefits to ensure competitive and equitable pay practices across all hotels.
• Oversee the administration of employee benefits programs, including health insurance, and wellness initiatives.
• Ensure compliance with all labour laws, employment regulations, and company policies across all hotels within the group.
• Develop and implement HR policies and procedures that align with best practices and legal requirements.
• Conduct regular audits of HR practices to identify and mitigate potential risks.
• Continuously evaluate and improve HR processes through technology and data-driven decision-making.
• Lead, mentor, and develop the HR team, providing guidance and support to ensure their professional growth and success.
• Ensure that the HR team is equipped with the necessary skills and knowledge to support the group’s HR initiatives.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field; or equivalent.
• Minimum of 7 years of experience in HR management within the hospitality industry, with at least 3 years in a senior leadership role.
• Strong knowledge of labour laws, employment regulations, and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.