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Job Scope:
- Analyze Network, Security, ToIP, and Telecom Architectures.
- Provide support and coordinate network infrastructure.
- Offer on-call support for critical issues outside business hours.
- Participate in defining new solutions with the Architecture Group.
- Write and update technical documentation.
Job Tasks:
- Fully manage, configure, and upgrade WIFI, LAN, and WAN in the plant.
- Support and manage network security devices and applications.
- Ensure network security and connectivity.
- Monitor network performance (availability, speed, etc.) and test for vulnerabilities.
- Resolve local and central problems, incidents, or requests.
- Review and set network policies and procedures.
- Understand production needs and design network solutions.
- Research and recommend solutions for network vulnerabilities and patching.
- Be available for 24/7 support during incidents and work until issues are resolved.
Requirements:
- Degree in Computer Network Engineering or related field.
- At least 5 years of experience in network support.
- Strong skills in LAN, WAN, wireless, and firewall technologies (e.g., Checkpoint, Palo Alto, ASA, Fortinet).
- Experience with network supervision tools (e.g., Solarwinds, Zabbix), DNS, and DHCP.
- Knowledge of Cisco Network and ToIP solutions (e.g., VSS, VRF, WLC).
- CCNE certification is a plus.
- Good communication and writing skills.
- Independent, thorough, proactive, and eager to contribute long-term.
- Must be proficient in English.
- Based in Muar but will interact with global engineers.
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