Order Fulfillment Specialist

Join Our Team as an Order Fulfillment Specialist – Enjoy Work-Life Balance!

Are you detail-oriented, organized, and thrive in a fast-paced yet balanced environment? We’re looking for an Order Fulfillment Specialist to join our team, where we believe in getting the job done without compromising on work-life balance. If you love ensuring smooth order processing while being part of a supportive team, this role is for you.

What You’ll Do:

Order Processing:

• Efficiently process customer orders using our user-friendly order management system.
• Prioritize and determine the order of fulfillment based on urgency and customer needs.
• Collaborate with internal teams to ensure timely and accurate shipments, all while managing your day effectively.

Backorder Management:

• Identify out-of-stock items and manage the backorder process, keeping customers updated.
• Monitor backorders to ensure they’re shipped as soon as items are available.

Order Forecasting:

• Anticipate demand and help maintain optimal inventory levels with enough flexibility to balance priorities.

Inventory Management:

• Oversee inventory levels and coordinate stock availability for timely delivery.

Data Entry:

• Input order details, shipping information, and related data accurately and efficiently.

Customer Communication:

• Act as the primary contact for customers, providing updates and addressing inquiries with a focus on customer satisfaction.

What We’re Looking For:

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience in order processing, inventory management, or a similar role.
• A collaborative spirit that thrives in an environment with a healthy balance between work and life.

Why Join Us?

• Be part of a supportive and forward-thinking team.
• Opportunities for growth and career development.
• Competitive salary package.

Qualifications:

1. Bachelors Degree in relevant field.
2. Proven experience in order processing or customer service, preferably in a related industry.
3. Strong computer skills, including proficiency in MS Office and order management software.
4. Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
6. Detail-oriented with a commitment to accuracy.
7. Collaborative mindset, with the ability to work independently or as part of a team.
8. Customer-focused attitude with a passion for delivering outstanding service.