SO, Deposit & Payment, Channel Operations Centre

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

• All maintenances to be performed in accordance with COC-DNP Standard Operating Procedures.
• Perform editing of customer’s signature & related maintenances including enquiries via In-house system
• Perform financial payments & transactions including enquiries via in-house system
• Perform debit card issuance & related maintenances including enquiries via In-house system
• Perform account opening for digital-onboarding and offsite-solicited applications via in-house system.
• Perform GL monitoring & balancing via in-house system.
• Perform Fixed Deposit maintenances including enquiries via in-house system.
• Perform signature verification for related cases via in-house system.
• May be involved in adhoc planning and hosting of departmental events throughout the year.
• Provide support to various business units via miscellaneous & adhoc tasks such as clean-ups as and when the need arise
• Support, stabilize and streamline projects, UAT & task force and/or new process flow developments and/or assignments from concept to inception during the period.
• Drive/Support initiative on operational processes within the unit or department are continuously reviewed, improved and to minimize operational cost or losses, eliminate of redundant process/channel & digital as first channel of engagement/delivery.
• Must be able to prioritize tasks effectively to meet deadlines while maintaining a high level of quality and accuracy.
• Maintain a consistent and reliable attendance record.

• A good team player with good communication skill
• Willing to work long hours as and when is applicable
• Ability to perform routine tasks and check work for accuracy before submitting/approving in system (Always with zero-defects mindset).
• Excellent interpersonal skills and positive attitude
• Well organized and able to multi task and handle conflicting priorities

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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