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Cafe Assistant Supervisor

RM 2,000 - RM 3,000 / month

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Team Support

  • Assist the Supervisor in leading and supervising a team of staff, providing support to ensure effective and efficient operations.
  • Foster a positive and collaborative work environment, encouraging teamwork and professional development.

Operational Assistance

  • Support daily activities, ensuring compliance with company standards and procedures.
  • Assist in managing inventory, order supplies, and maintain optimal stock levels.

Customer Service

  • Contribute to maintaining a high level of customer satisfaction by upholding excellent service standards.
  • Address customer inquiries, concerns, and feedback in collaboration with the Supervisor.

Training and Development

  • Assist in training new staff members and provide ongoing guidance to enhance their skills and knowledge.
  • Collaborate with the Supervisor in conducting regular performance evaluations and providing constructive feedback.

Quality Control

  • Contribute to maintaining quality control measures related to product presentation, service, and cleanliness.
  • Ensure compliance with health and safety regulations and hygiene standards.

Communication

  • Maintain open communication with staff, conveying information from the Supervisor and management.
  • Collaborate with other team members to ensure effective coordination.

Problem-Solving

  • Identify and assist in addressing operational challenges promptly, working towards solutions to improve efficiency and customer satisfaction.

Sales Support

  • Collaborate with the team to implement sales and marketing initiatives, contributing to revenue generation.
  • Support efforts to upsell products and promotions to customers.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Yearly bonus

Education:

  • STM/STPM (Preferred)
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