Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Lead Agent - Air Export, Customer Service

RM 2,200 - RM 3,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

The Company

Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology.

Reporting to the Air Export Supervisor and Manager, the Lead Agent - Air Export Customer Service will be based in Penang.

The Lead Agent, Air Export Customer Service will be responsible:

  • Ensure accurate and timely freight process flow and data entry into the operating system.
  • Meeting customer service standards and interact in arranging their international import shipments
  • To comply to all regulations and procedure at all times.
  • Ensure to follow all customers standard operating procedures as per the DLSOP.
  • · Understanding the department process flow and constantly looking for areas of improved efficiency.
  • Monitor shipment reports to ensure customer satisfaction
  • Build and maintain strong relationship with customers.
  • Overseas communications
  • Daily review Stat 1, operational reports and updating event codes with the team
  • Audit files and work on a team on meeting KPI Standards and Operating Process Standards.
  • Assist the manager and supervisor in responding to request.
  • Participate in the transition of new business/ update to existing business
  • Assist in retention calls and complete customer reviews to document in the CRS.
  • To promote productivity tools (e.g., using edoc and edoc treeview, export database and process management)
  • Open to implementing new system changes and enhancements.
  • Be involved and suggest system/process improvements.

The Requirements:

  • 2 years of industry specific qualification (country specific)
  • Hazardous Materials Certification (preferred)
  • Good market and product knowledge.
  • Effective interpersonal skills and communication skills.
  • Pro-active and Strong Organizational Skills
  • Fluent in English.

Only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Air Freight: 2 years (Preferred)
  • Export: 2 years (Preferred)
Similar Jobs

1d ago

New Zealand Operations
AIA Shared Services
Cyberjaya, Malaysia

Full Time, onsite, onsite

Salary undisclosed

1d ago

Marketer
Ai Curtains Home Furnishing Sdn bhd
A
Setia Alam, Malaysia

Full Time, onsite, onsite

Salary undisclosed