DIRECTOR OF SAFETY, HEALTH & SECURITY
Salary undisclosed
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Job Duties and Responsibilities of Director of Safety, Health & Security
- Responsible to the Management in respect of all safety, security, health and environmental measures of the Hotel
- Reduce losses, lower risk of crimes by preventing and protecting hotel’s asset and guest’s belonging against any losses or damages.
- Ensure effective implementation of the IMS policy and procedures.
- Ensure continuous training and awareness of the IMS system.
- Ensure OTPs are monitored and acted upon
- Identify areas of improvement through CPAR or suggestions
- Ensure operational compliance to legal regulations and other requirements.
- Identification of new activities that are in relation to EASI and HIRADC.
- To ensure that all security colleagues are working efficiently, personal grooming, hygiene, uniform, etc. are in accordance with the company’s guidelines.
- Arrange training for all security colleagues and induction for new colleagues in connection with fire prevention, safety and security procedures, etc.
- Attend meetings with the Management.
- Act as Fire, safety, health, and environment Officer of the hotel.
- Ensure that the safety and belongings of hotel guests are always secured and safe.
- Coordinate and arrange all operational details pertaining to security and safety in connection with VIP visits.
- Handle all internal and external correspondence.
- Be responsible for and accountable for the departmental operation budget.
- Find ways to improve the efficiency of security and safety operation that will benefit our colleagues and guests.
- Find methods of reducing costs without affecting the level of service or product received by the guests.
- Propose and initiate when approved new safety services and practices for our guests and colleagues.
- Perform any other reasonable duties as required by the Management from time to time.
- Oversee the contract for external security and monitor their performance.
- To conduct all security and safety investigation in a confidential manner and report the findings to the relevant departments.
- To keep the Hotel Manager/General Manager posted all security and safety matters.
- Liaise and maintain good working relationship with local authorities (Police DBKL, Fire and Rescue Dept. and DOSH).
- To ensure MOKUL meets and comply with FLHSSE and IMS standards.
- Commitment to the FLHSSE & IMS standards.
- Post university graduate or minimum SPM qualification, preferably with credits in English and Bahasa Malaysia
- Security Management Certificate holder is an added advantage
- 5 years working experience in hospitality or tourism related industry
- 3 years relevant job experience in the capacity of supervisory and/or managerial level
- Certified First Aider
- Sound and experienced knowledge of the local laws, regulations and culture
- Good connection with the local police and related authorities
- Honest, self-motivated and good interpersonal skills
- An eager, enthusiastic and positive approach to work is essential
- Hard working with initiative, confident, responsible and committed to the job
- Ability to conduct training and seminars
- Ability to lead, train and motivate a team
- Ability to work independently and under pressure
- Awareness and sensitivity to the needs and wishes of guests with willingness and ready to attend to the guests’ needs and wishes all times
- Zero complaints internally as well as externally from the hotel and local guests in related to safety and security
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