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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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PC Support

Salary undisclosed

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Provide support to Amdocs internal users for IT related support

  • Knowledge to support various Desktop and Laptop models available in Amdocs
  • Image Amdocs Laptops and desktops with the Amdocs image
  • Should use the internal CRM application to log new cases & update progress on existing cases in a timely manner
  • Knowledge to support windows related issues escalated by Remote Support
  • Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
  • Resolve and respond to user questions received via ServiceNow, email or other collaboration methods meeting defined OLA and SLA
  • Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required
  • Support meeting/conference room IT infrastructure
  • Vendor management - Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.
  • Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements
  • Need to be on call after office hours and during weekends for any major disruptions in IT Service
  • Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required
  • Collaborate effectively and closely with end users, IT stakeholders

Requirements

Required Skills/Domain Knowledge
  • Must have minimum 1 year to 2 year of technical support experience
  • Excellent communication skills
  • Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM
  • Excellent knowledge of PC & laptop hardware
  • Expert knowledge of Windows7, Windows 10 operating system.& Mac OS
  • Intermediate knowledge of Windows Exchange messaging system
  • Intermediate knowledge of backup systems like OneDrive, Druva.
  • Intermediate knowledge of O365.

Preferred Skills/ Domain Knowledge
  • Windows System Administration. (Windows 7, Windows 10)
  • PC/Laptop support
  • Hardware knowledge of laptop, Desktop, printer
  • Good knowledge of MS suite of products like MS 365
  • Excel knowledge for reporting.

Required Behavioral Competencies
  • Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise
  • Good collaboration skills to achieve the stated objectives
  • Excellent English communication skills
  • Patient with customers
  • Have an ownership mentality to resolve issues on own or with the help of others
  • Be a self-starter and the work minimal remote assistance
  • Come up with ideas, solutions to implement new services to enhance customer satisfaction
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