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Customer Service Officers (Beauty Salon)

RM 2,500 - RM 5,000 / month

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  • Welcoming customers and visitors professionally with excellent manner at all times.
  • Responsible in telemarketing to introduce the company products, promotions package to customers.
  • Manage the enquiries through phone calls, whatsapps, emails or other channels promptly and professionally.
  • Handle and liase with customers request and appointment arrangement.
  • Consistently ensure a high level of customers support experience and build customers loyalty.
  • Ensure customers safety and comfort with a smooth flow of customers care.
  • Assist customers with completing necessary forms and documentation.
  • Responsible for proper documentation including scanning, filing, and mailing.
  • Responsible for payment collection and receipt issuance.
  • Communicate effectively with the team and/or other departments if needed to encourage a positive working environment.
  • Perform other duties as required and assigned by superior/management.
  • Multiple working location. (Klang Valley, Kuching, Johor Bahru & Penang)