Customer Service Officers (Beauty Salon)
RM 2,500 - RM 5,000 / month
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- Welcoming customers and visitors professionally with excellent manner at all times.
- Responsible in telemarketing to introduce the company products, promotions package to customers.
- Manage the enquiries through phone calls, whatsapps, emails or other channels promptly and professionally.
- Handle and liase with customers request and appointment arrangement.
- Consistently ensure a high level of customers support experience and build customers loyalty.
- Ensure customers safety and comfort with a smooth flow of customers care.
- Assist customers with completing necessary forms and documentation.
- Responsible for proper documentation including scanning, filing, and mailing.
- Responsible for payment collection and receipt issuance.
- Communicate effectively with the team and/or other departments if needed to encourage a positive working environment.
- Perform other duties as required and assigned by superior/management.
- Multiple working location. (Klang Valley, Kuching, Johor Bahru & Penang)
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