Sales Coordinator

Sales Support:

• Provide comprehensive support to sales executives by managing customer interactions and inquiries, ensuring all communications are handled promptly and professionally.
• Assist in the preparation and processing of sales orders, ensuring accuracy and adherence to company protocols.

Order and Delivery Coordination:

• Oversee the coordination of order fulfillment, including liaising with logistics to ensure timely and accurate delivery of products to customers.
• Monitor payment statuses and ensure all financial transactions related to orders are processed smoothly.

Administrative Assistance:

• Prepare and organize necessary documentation for sales orders and customer transactions.
• Support the sales team with administrative tasks, including scheduling, documentation, and the preparation of sales materials.

Customer Relationship Management:

• Contribute to maintaining strong customer relationships by ensuring that inquiries and requests are addressed efficiently.
• Assist in keeping customers informed about relevant updates, promotions, and order statuses.

Language Proficiency:

• Fluent in multiple languages with strong written and verbal communication skills.
• Able to speak in English and Mandarin.

Experience:

• Prior experience in customer service, sales support, or administrative roles is highly advantageous.

Interpersonal Skills:

• Excellent interpersonal skills with the ability to collaborate effectively with the sales team and interact with customers when necessary.

Technical Skills:

• Proficiency in using business communication tools and software for order management and coordination.

Independence and Adaptability:

• Capable of working independently and efficiently in a dynamic, fast-paced environment.

• EPF
• SOSCO
• Annual Leave
• Company Trip
• Staff Purchase