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Customer Service

RM 2,200 - RM 2,500 / Per Mon


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  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Troubleshooting common issues with a product or service.
  • Working with a team of CSRs and other departments to find appropriate solutions.
  • Language required: Mandarin, English and Bahasa Malaysia.
  • Proven customer support experience or experience as a Client Service Representative.
  • Must possess at least SPM, Diploma, Bachelor's Degree, Post Graduate Diploma.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Must be organized and detailed oriented.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Basic Salary RM2,200-RM2,500 + Other Allowances + SOCSO, EPF & EIS.
  • Constant career growth and a reputable company in the logistics industry are the trends and necessary services nowadays.
  • 5 working days only (Monday - Friday: 9:00 am – 6:00 pm).
  • You will be working with many self-made successful leaders in our team who have strong willpower to support you to be successful together.
  • Annual bonus.
  • Training provided.
  • Company trips & team building.