Customer Service
RM 2,200 - RM 2,500 / Per Mon
Original
Simplified
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Keep records of customer interactions, process customer accounts, and file documents.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Identify and assess customers’ needs to achieve satisfaction.
- Troubleshooting common issues with a product or service.
- Working with a team of CSRs and other departments to find appropriate solutions.
- Language required: Mandarin, English and Bahasa Malaysia.
- Proven customer support experience or experience as a Client Service Representative.
- Must possess at least SPM, Diploma, Bachelor's Degree, Post Graduate Diploma.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office.
- Customer orientation and ability to adapt/respond to different types of characters.
- Must be organized and detailed oriented.
- Ability to multi-task, prioritize, and manage time effectively.
- Basic Salary RM2,200-RM2,500 + Other Allowances + SOCSO, EPF & EIS.
- Constant career growth and a reputable company in the logistics industry are the trends and necessary services nowadays.
- 5 working days only (Monday - Friday: 9:00 am – 6:00 pm).
- You will be working with many self-made successful leaders in our team who have strong willpower to support you to be successful together.
- Annual bonus.
- Training provided.
- Company trips & team building.
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