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Desktop Support Engineer EUC L1

Salary undisclosed

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Company Description

At Global Techs Support (GTS), we prioritize exceptional service, seamless communication, and personalized technology solutions for our clients. We believe in building strong relationships, understanding unique needs, and empowering businesses to succeed. Our friendly and knowledgeable team offers rapid response times, proactive support, transparent pricing, and cutting-edge solutions tailored for growth.

Role Description

This is a contract Desktop Support Engineer EUC L1 role. As a Desktop Support Engineer, you will be responsible for providing technical support, troubleshooting desktop computers, printers, and computer hardware on-site.

Qualifications

  • Desktop Computers and Computer Hardware support skills
  • Technical Support and Printer Support skills
  • Troubleshooting experience
  • Excellent communication and customer service skills
  • Ability to work on-site and collaborate with team members
  • Relevant certification in IT or related field
  • Experience in a similar role is a plus.
  • 3+ Experience of desktop support
  • Have experience of any ticketing system.