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Mandarin Content Moderator (Social Media)

RM 3,300 - RM 3,600 / Per Mon


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  • Order Assistance: Help customers place online orders through phone and email channels.
  • Data Protection: Ensure secure and accurate payment processing, protecting personal and financial information.
  • Brand Loyalty: Proactively support customers to strengthen and maintain brand loyalty.
  • Issue Escalation & Teamwork: Escalate critical issues as needed and collaborate with the team to enhance service quality.
  • Fresh Graduates Welcome: Open to candidates with no prior experience.
  • Analytical Skills: Strong attention to detail and problem-solving abilities.
  • Ethical Standards: High integrity in handling responsibilities.
  • Platform Knowledge: Familiar with social media and e-commerce content.
  • Shift Flexibility: 24/7 shifts, 8 hours per day, with 5 working days and 2 days off.
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)