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Financial Operations Analyst (Chargeback/Fraud)

Salary undisclosed

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We are

YouTrip (www.you.co) is a Southeast Asian-focused fintech dedicated to creating the next generation of digital financial services for the region. With its consumer and corporate products, YouTrip and YouBiz, the company empowers users with the most affordable and convenient financial innovations. The company is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licences with two of the largest card schemes, MasterCard and Visa. It was recognised as a Top FinTech Leader at the SFF Global FinTech Awards 2021 and awarded Best Multi-Currency Mobile Wallet Provider at the APAC Insider’s 2022 Singapore.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space

What you will be doing

  • Performing various checks and reconciliations on a daily basis to ensure compliance with regulations.
  • Assisting with filing and monitoring chargebacks. Review, analyze, and resolve chargebacks disputes efficiently and accurately
  • Performing other financial adjustments for users and preparation of bank refunds
  • Maintaining various daily reports and ledgers.
  • Support month-end activities by preparing and maintaining supporting documentation
  • Working closely with other teams to achieve a smooth operation and improve our user experience
  • Providing recommendations for process streamlining and improvements.

What we are looking for

  • Finance Professional - 1-2 years of working experience with a Degree/Diploma in Accounting/Finance/Economics. Experience in the financial industry will be a plus!
  • Fearless Self Starter - You are interested in working and growing with a fintech start-up.
  • Analytical and Detail Oriented Thinker - You have excellent problem-solving skills with an ability to manage confidential data. You also possess an open mind with a willingness to learn.
  • Excellent Communicator - You are able to communicate well with stakeholders and can work well in teams and independently.

What we offer

  • A free hand to innovate and continuously develop new processes
  • Be part of the growth team of the Malaysia business
  • Access to a deep bench of technical and business experts to work with
  • Working with an entrepreneurial team spanning Singapore, Hong Kong, and Thailand
About YouTrip
Size 51 to 200
Industry Transaction & Payment Processing Services
Location Singapore
Founded 1 January 2002
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