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Operations Executive (Part-Time)

Salary undisclosed

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FastGig is a platform that enables businesses to hire flexible workers, building an agile and robust blended workforce. Our fully managed service encompasses sourcing, onboarding, training, and payroll to help businesses manage peak periods, and diversify headcount.

Do you thrive in a fast-paced environment where you can build relationships and ensure smooth operations? Are you a master juggler who can handle client needs and gig worker satisfaction simultaneously? Then this role is for you! We are seeking a driven Operations Executive to join our growing team! In this dynamic role, you'll play a pivotal role in ensuring our clients have a fantastic experience with FastGig.

This is a fantastic opportunity for anyone looking for a part-time arrangement for 3-5 days a week. This position requires a commitment of 1 day on the weekend.

What You’ll Do:

  • Be the bridge between our clients and our talented gig workforce.
  • Manage client job postings, ensuring clear communication and attracting the right talent.
  • Process payments for gig workers accurately and efficiently.
  • Support our Client Success team by handling after-sales queries and troubleshooting issues for clients.
  • Be a client champion, responding promptly to inquiries and ensuring their satisfaction throughout the entire project lifecycle.
  • Manage your time like a pro – you'll be multitasking across client needs and gig worker support, all while maintaining a fast response rate and a seamless workflow.
  • Embrace new challenges with a solutions-oriented mindset and a can-do attitude.

Who You Are:

  • Delivering exceptional customer service is your passion
  • Possess excellent communication skills, excelling in both written and online interactions.
  • Prior experience in job board or staffing and recruitment industry is a plus
  • Able to manage customer and logistical challenges proactively and independently
  • Prioritizing, juggling tasks, and following up with meticulous attention to detail are your strengths
  • Comfortable using Google Suite applications to streamline your day-to-day tasks
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities