Logistics Service Provider (LSP) Performance Manager

Job Description

I. Company Summary:

BridgeNet Solutions, a proud member of PSA Group, has been at the forefront of digital logistics since 2001. Specializing in comprehensive 4PL solutions, BridgeNet helps clients optimize their supply chains to achieve strategic goals. Serving a diverse clientele that includes Fortune 500 and Global 2000 companies, the firm manages over $5.4 billion in annual logistics spend, demonstrating its capability to navigate and enhance complex global logistics networks

II. Job Summary:

BridgeNet Solutions is serving as the 4PL digital provider in the Global Supply Chain o.As the LSP Performance Manager, you will be responsible for performance of the 3PL’s that handle our client’s transportation movements through collaboration with internal stakeholders, the client, and its 3PL’s. This role provides the opportunity to make a clear impact on BridgeNet’s success through its focus on 3PL performance and ultimately, the service provided to the client.

III. Essential Functions : (Primary)

• Responsible for the management of 3PL performance to KPI’s established by the customer
• Prepare performance metrics and conduct reviews with 3PL’s and the customer
• Assist in the load tender process and carrier selection
• Escalate and establish plans to resolve carrier related performance issues
• Collaborate with regional 4PL teams to identify trends and drive performance
• Collaborate with global 4PL teams to ensure a cohesive strategy and approach to carrier management
• Other functions as assigned
  
  

Job Requirements

IV. Job Specifications:

Knowledge and Skills:

• Strong analytical capabilities
• Strong attention to detail
• Ability to think outside of the box and be resourceful
• Willingness to learn
• Team player
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Ability to prioritize tasks to achieve objectives
• Ability to perform in a multicultural matrix environment
• Microsoft Office, Word,Excel and Powerpoint
  
  

Education:

• Bachelor’s degree
• Minimum of 5 years of transportation/supply chain experience
• Demonstration of business acumen required
  
  

Knowledge and Skills Desirable but Not Essential

• Industry experience
• Sound understanding of a service organization
• International business experience
  
  

Travel/Meeting Requirements

• 10% travel as required, may be more during implementation periods
• Meetings and conference calls may be required outside of normal business hours to allow for global participation.