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Customer Success Manager for Branding

Salary undisclosed

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This is a remote position, we are seeking a Customer Success Manager in Branding based in Malaysia.

Essential Requirements
  • Strong attention to detail and organizational skills
  • Ability to manage multiple projects with minimal supervision
  • Technically savvy in development (Wordpress, Shopify, Hubspot Automation etc.)
  • Strong verbal and written communication skills
  • Collaborative team player and leader
  • Adaptable to fast-paced environments and frequent priority changes
Who We Are Looking For
  • Experienced CSM: Minimum 4 years of client management and technical experience
  • Wordpress / Shopify Expert: Skilled in both CMS as well as any other automation/digital tools
  • Data-Driven: Strong QA, Analytical on website UI/UX as well as various web-related requirements
  • Relationship Builder: Excellent communication and client relationship skills
  • Problem-Solver: Ability to thrive in a fast-paced environment and tackle challenges

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.